Yacht & Boat Maintenance

Tom Kicklighter and his team at Diversified Marine did a wonderful job helping us refurbish our 1986 Cambria 44/46. On the exterior, we had the hull painted, the teak decks repaired, and the exterior cabin house detailed. On the interior, we had the cabins painted, the head liner detailed, new fans installed, and port holes resealed. We also had an electric winch installed.We hired Tom and his team because of their reputation for quality work and excellent customer service. Diversified Marine…

You really are one of the only service folks down there that seems to reply and respond as questions get asked.  It truly is a rare customer service level you keep.  It’s amazing how poor others are at it.

Dear Tom,I wanted to thank you for the excellent work Frank and Matt did in installing the new electric winch kit. They look nice, work perfectly, and make such a difference. I also wanted you to know how much I appreciated you and your team going above and beyond to trouble shoot and fix my engine problems so I could leave on my ten week trip to Maine this summer. Diversified Marine is the best!

Last year, my wife and I bought our 1982 Swan 391 on the Great Lakes and sailed her to the east coast. Getting the boat into Chesapeake Bay was a first step in pursuing the dream of some extended cruising. As a budget-conscious boat owner, I do the work that I can myself, but we needed some professional help and I can’t speak highly enough of my experience with Tom, Matt and the Diversified team.

The initial work I contracted was simply to remove the old (fresh water) bottom paint and barrier s…

Dear Tom,

I must tell you that the service you provided me was exemplary. I have owned a lot of boats and dealt with many yards and contractors; and the experience I had with you was top shelf. I greatly appreciate it… and when I am back on the water will always keep you in mind.

It has been more than a year since you did your fabulous work on Tranquility, my 46 ft. sailboat, and restored her to “new” condition. I was quite impressed that a diver who works on Traquility asked me when I got my new boat. As you know, Tranquility is 17 years old.

The internal work was equally spectacular. I love the Corian countertop and the other woodwork that was done internally.

Just wanted to let you know how much I continue to appreciate the outstanding work that you did.

…

Dear Tom,

The last year has been packed with preparations for the Annapolis to Bermuda Ocean Race. Of course we left the Electronics until the last minute, and I can’t tell you how grateful we are for the hard work you guys did in the last month. You installed our entire RayMarine electronics suite, and the speed and precision with which your team finished the work was remarkable. Our expectations were hugely exceeded!!

Thank you for your customer service, and you will always be our first choic…

Tom,

I want to take a few minutes to say thank you for the excellent job in painting Equinox, our Sabre 362 sailboat. From start to finish, you have been wonderful to work with. Your ideas concerning scheduling and colors have been perfect.You have constantly kept us informed with progress notes and photos. The final bill is exactly on estimate with extra work that you kindly performed without fee. Best of all the boat turned out magnificent. We’re delighted with the high quality of the work!…