Reviews & Testimonials
Tom and his team at Diversified Marine did a fantastic job helping me refurbish my 1984 Hunter 34. The boat’s ports and windows were cracked and leaking and the whole boat needed painting. Tom’s team worked with me to replace all the ports and windows and made the boat look brand new with an AWLGRIP paint job.Tom was in constant contact keeping me updated on the progress. After the boat was finished, several folks in my marina asked if I had gotten a new boat after I returned to my slip and I even had someone whistle when the boat was about to be splashed! They did a great job with my boat and I highly recommend Tom and his team at Diversified Marine.
I must say that DMS has been at the top of its game this launch season. Very satisfied customer. Thanks so much for doing everything you can to get me on the water. You’ve been fair, reasonable and profoundly helpful. I really appreciate all you’ve done. This is my 40th season on this boat. We’ve tried to maintain and update it, but even the updates are getting on in years. Nice to know you guys have my back. Best regards, Ken 1975 Bertram 31 “Meri”
Last year, my wife and I bought our 1982 Swan 391 on the Great Lakes and sailed her to the east coast. Getting the boat into Chesapeake Bay was a first step in pursuing the dream of some extended cruising. As a budget-conscious boat owner, I do the work that I can myself, but we needed some professional help and I can’t speak highly enough of my experience with Tom, Matt and the Diversified team. The initial work I contracted was simply to remove the old (fresh water) bottom paint and barrier so that I could re-paint for brackish/salt. Diversified did a first class job, and as added value for me, they provided excellent input for my work repainting. Based on that success, before launch, I had them complete several gelcoat repairs, including preparation of the transom for the new name. I was amazed at the quality (and color match) of the final work. Unexpectedly upon launch, a problem showed up in our shaft log requiring an emergency haul. In short order, Tom’s team was able to diagnose the problem, remove the shaft, complete fiberglass work, and get us back in the water with a very solid upgrade to this vulnerable part of our hull. This work was a nasty (off-budget) surprise for me, and they got us through it professionally, competently, and I was treated extremely fairly. The reliability and integrity of the capable technicians at Diversified is as solid as I could hope for, and I’ve been very pleased with every aspect of their effort. While I’m hopeful that their services won’t be needed often, I feel much better knowing that they’re available.
After considering several marine yards for my intended hull upgrades, gathering estimates and comparing the quality of work, I selected Diversified Marine Services, Inc. to undertake Sassafras hull bottom inspection and reconditioning, a new Awlgrip topside color finish, and restoring her teak rub rail and cap rail, an inclusive undertaking keel to toe rail.
I live more than 2,000 miles away and was in contact with Thomas Kicklighter via email with pictures with less than a day’s delay. His timely updates instilled confidence that the work was progressing on time and in excellent fashion. A few unanticipated optional items were addressed with knowledge and understanding. Clear suggestions of improvements were appropriate and welcomed. After six months away from Sassafras, I was greatly pleased by the quality and brilliance of the result. I highly regard the work performed at Diversified Marine Services and the care in keeping me informed along the way.
Thank you Thomas and crew, a great job!
Dear Tom, I must tell you that the service you provided me was exemplary. I have owned a lot of boats and dealt with many yards and contractors; and the experience I had with you was top shelf. I greatly appreciate it… and when I am back on the water will always keep you in mind.
I posted this to the SOS Skipper’s forum …… just sharing good experience that I hope others do when they find it. Thanks again. Jim Here’s some good news: I need to share my experience with this professional run outfit. I’ve had occasion to have them work on my diesel (25hp Universal) several times over the past couple years. Most recently, this past week, I had an issue with a heat exchanger bracket and a stuck pencil zinc. Although they had their techs fully booked for the next two weeks, they found the time to fit in that repair and did so in a way that avoided an expensive replacement. Two days from request to job done – and they sent pictures knowing I’m some distance from the boat. This is the 4th such timely and cost-sensitive service I’ve received from them in the past couple years. Valinor and I appreciate this professional and friendly service, and felt the need to share! … and, no, I don’t own any part of it 🙂
One seldom encounters a business dedicated to superb quality of work, coupled with on-time performance at a fair price. Diversified Marine Service is such a company. With a three week trip out of town, FROLIC was hauled in August for some minor gel coat repair and an awlgrip paint job. The deep luster of the flag blue paint is phenomenal. We could not be more pleased.
Just returned from the Marina to look at the follow up job on my boat. Wow! Job well done! Another satisfied customer. I must say it has been awhile since I have dealt with a company of your caliber. You have been awesome to deal with since day one! Your reviews definitely spoke the truth! -Hurricane Deck boat October 2016 Project
Dear Tom, I just wanted to send along a testimonial to complement the recent restoration job your group did on my 50″ Cranchi Mediteranee express cruiser. Matt and the other members of your team did an outstanding job in planning and executing the project which included repairing. prepping and painting the entire hull with Awlgrip. This included some redesign of the paint scheme for the boat and the final results were just beautiful. Our 9-year old boat looks better than it did the day it was delivered new. Communication was excellent with email and pictures of the job as it progressed and the entire team at Diversified went above and beyond in a very professional manner. I would highly recommend your work to anyone who wants top quality work on their boat.
Dear Tom and Crew, Thanks for your terrific work on “Cato” both last winter and over the years we have owned her. Matt’s terrific Lexan main hatch panels came out looking so nice the owner of the Hinckley across the dock demanded to know where we got them so he could have you make some for him (his came out pretty nice too). There were some “ships carpentry” items that were past my skill level. Head door hinges etc. They made it onto last winter’s “list” and you guys did a superb job with them. Finally I want to praise your electrical work in replacing and upgrading the lighting and other electrical systems aboard “Cato”. My engine compartment with its new light is now a pleasure to work in. This past year with all systems in perfect running order Melissa and I used “Cato” more than ever before, including viewing the Lights Parade from the water for the first time with fresh cookies coming out of the ship’s oven. I had a beautiful singlehanded cruise late in the season where the ship’s systems performed flawlessly. The best advice I can give a boat owner who asks me about a repair or upgrade is, “talk to Tom!”
I‘m writing this letter to express my sincere thanks and appreciation to Rob, Jose and Diversified Marine Services Inc., in Annapolis, Maryland for the attention they gave us, their response time to our customer, and the professionalism shown with respect to some recent boat repairs. We had a very important time sensitive job that needed to be done for a VIP customer in Annapolis and were at the Lauderdale Boat Show. Rob & Jose dropped what they were doing to accommodate us and get the customer what they needed to get out on the water this past weekend.
I have worked with Rob and the Diversified team on many issues concerning my 65 tayana. Just recently they knew that I was out of town and when we had blowing snow Rob sent someone by to just eyeball my deck and they brushed off the snow,,, this is the kind of top notch service that makes them the people that I go back to time and time again,,
Diversified’s work was excellent. Tom’s entire team is first rate. We truly appreciated the professionalism from entire DMS team that worked with us to get our boat recommissioned after a lengthy stay on the hard. Diversified helped us address a number of key systems to include rig, autopilot/steering, rudder and galley. It was definitely more than we expected, more than we could tackle ourselves, and we couldn’t have compressed it into our timeline without their support. They were expeditious, thorough in details, provided continuous updates, and throughout all of the work with outside shops or sub-contractors acted in our best interests. Thank you!