Yacht & Boat Maintenance
Evans 42′ Custom Window Replacement – “Paradore”
- Custom window replacement
Dear Tom,I wanted to thank you for the excellent work Frank and Matt did in installing the new electric winch kit. They look nice, work perfectly, and make such a difference. I also wanted you to know how much I appreciated you and your team going above and beyond to trouble shoot and fix my engine problems so I could leave on my ten week trip to Maine this summer. Diversified Marine is the best!
Not only am I extremely impressed with your service and technical skills (including Brook’s), but your integrity is impeccable.
I have Selene 48′ trawler. The Taiwanese carpenters are hard to match. But, I think Matt may just have given them some competition. He took a sample of our drawer front and matched it to perfection. That wasn’t an easy task with all the fine detail. He was even able to match the Ebony inlay on the cabinet top. His measurements were perfect and the cabinet fits beautifully. You know how…boats have more angles than geometry.
We had a time deadline of heading South. Matt made that deadline, workin…
I must tell you that the service you provided me was exemplary. I have owned a lot of boats and dealt with many yards and contractors; and the experience I had with you was top shelf. I greatly appreciate it… and when I am back on the water will always keep you in mind.
The last year has been packed with preparations for the Annapolis to Bermuda Ocean Race. Of course we left the Electronics until the last minute, and I can’t tell you how grateful we are for the hard work you guys did in the last month. You installed our entire RayMarine electronics suite, and the speed and precision with which your team finished the work was remarkable. Our expectations were hugely exceeded!!
Thank you for your customer service, and you will always be our first choic…
I posted this to the SOS Skipper’s forum …… just sharing good experience that I hope others do when they find it. Thanks again. Jim
Here’s some good news: I need to share my experience with this professional run outfit. I’ve had occasion to have them work on my diesel (25hp Universal) several times over the past couple years. Most recently, this past week, I had an issue with a heat exchanger bracket and a stuck pencil zinc. Although they had their techs fully booked for the next two weeks,…
You really are one of the only service folks down there that seems to reply and respond as questions get asked. It truly is a rare customer service level you keep. It’s amazing how poor others are at it.
Just returned from the Marina to look at the follow up job on my boat. Wow! Job well done! Another satisfied customer. I must say it has been awhile since I have dealt with a company of your caliber. You have been awesome to deal with since day one! Your reviews definitely spoke the truth!
-Hurricane Deck boat
October 2016 Project
While returning from New England in July, 2014 on our Sabre 42 Express powerboat, “SHIBUMI”, we experienced significant fiberglass and gelcoat damage while attempting to enter a marina on the Mannesquan River in NJ during a heavy current in the midst of a violent thunderstorm.
Upon returning to Annapolis, we interviewed several marine contractors, including Tom Kicklighter of Diversified Marine Services , requesting bids to repair the boat. Within a couple of days, Tom had examined the boat and…
Tom and his team at Diversified Marine did a fantastic job helping me refurbish my 1984 Hunter 34. The boat’s ports and windows were cracked and leaking and the whole boat needed painting. Tom’s team worked with me to replace all the ports and windows and made the boat look brand new with an AWLGRIP paint job.Tom was in constant contact keeping me updated on the progress. After the boat was finished, several folks in my marina asked if I had gotten a new boat after I returned to my slip and…
P.O. Box 4373
Annapolis, MD 21403
7416 Edgewood Road
Building 7401, Suite 5
Annapolis, MD 21403