You really are one of the only service folks down there that seems to reply and respond as questions get asked. It truly is a rare customer service level you keep. It’s amazing how poor others are at it.
Not only am I extremely impressed with your service and technical skills (including Brook’s), but your integrity is impeccable.
My 1996 J/105 had a badly oxidized gel coat, faded decks and several small cracks in the fiberglass decking. I hired Diversified Marine to perform this major restoration for several reasons:
- Quality workmanship: Diversified Marine took the time to lay out his process to restore the boat in detail. It became evident to me that DMS would not take any shortcuts that would lead to a sub-standard job. Throughout the restoration, Tom immediately addressed anything he felt could compromise the end pr…
While returning from New England in July, 2014 on our Sabre 42 Express powerboat, “SHIBUMI”, we experienced significant fiberglass and gelcoat damage while attempting to enter a marina on the Mannesquan River in NJ during a heavy current in the midst of a violent thunderstorm.
Upon returning to Annapolis, we interviewed several marine contractors, including Tom Kicklighter of Diversified Marine Services , requesting bids to repair the boat. Within a couple of days, Tom had examined the boat and…
I must say that DMS has been at the top of its game this launch season. Very satisfied customer.
Thanks so much for doing everything you can to get me on the water. You’ve been fair, reasonable and profoundly helpful. I really appreciate all you’ve done.
This is my 40th season on this boat. We’ve tried to maintain and update it, but even the updates are getting on in years. Nice to know you guys have my back.
1975 Bertram 31
Job order: Remove interior. Cut out and remove black Iron fuel tank. Design and dry fit new fuel tank mock up. Fabricate new tank – epoxy coat. Installation – plumb – test – assemble interior. Clean work area & report.
Client feedback: “The boat looks fantastic, everything was clean and one would never know the heavy dirty mess that was involved with this project. I turned over the engine, threw the dock lines off and had a couple hours on the bay, all systems go. I want to express my appreci…
Dear Tom, I just wanted to send along a testimonial to complement the recent restoration job your group did on my 50″ Cranchi Mediteranee express cruiser.
Matt and the other members of your team did an outstanding job in planning and executing the project which included repairing. prepping and painting the entire hull with Awlgrip. This included some redesign of the paint scheme for the boat and the final results were just beautiful. Our 9-year old boat looks better than it did the day it was d…
Dear Tom,I wanted to thank you for the excellent work Frank and Matt did in installing the new electric winch kit. They look nice, work perfectly, and make such a difference. I also wanted you to know how much I appreciated you and your team going above and beyond to trouble shoot and fix my engine problems so I could leave on my ten week trip to Maine this summer. Diversified Marine is the best!
Thanks for working with me Tom! You’re a good man and wish you the best in the new year! I also enjoyed talking with you yesterday. I wish I had the passion and drive you do. You created a great company with integrity and high quality standards. I would like to shake hands some day! Best wishes!!
Scope of service: Winterization of all shipboard systems / Yamaha maintenance / Shrink wrap winter protection
It has been more than a year since you did your fabulous work on Tranquility, my 46 ft. sailboat, and restored her to “new” condition. I was quite impressed that a diver who works on Traquility asked me when I got my new boat. As you know, Tranquility is 17 years old.
The internal work was equally spectacular. I love the Corian countertop and the other woodwork that was done internally.
Just wanted to let you know how much I continue to appreciate the outstanding work that you did.…
P.O. Box 4373
Annapolis, MD 21403
7416 Edgewood Road
Building 7401, Suite 5
Annapolis, MD 21403