Not only am I extremely impressed with your service and technical skills (including Brook’s), but your integrity is impeccable.
While returning from New England in July, 2014 on our Sabre 42 Express powerboat, “SHIBUMI”, we experienced significant fiberglass and gelcoat damage while attempting to enter a marina on the Mannesquan River in NJ during a heavy current in the midst of a violent thunderstorm.
Upon returning to Annapolis, we interviewed several marine contractors, including Tom Kicklighter of Diversified Marine Services , requesting bids to repair the boat. Within a couple of days, Tom had examined the boat and…
“Oyster Stew” is a 1978 Wasque 32. She has an excellent pedigree, but needed some work. The hull, originally painted flag blue in 2000 was in need of freshening. The decks needed to be repainted, and the doghouse was oxidizing. Diversified Marine was able to get me into the schedule and started working on her in December 2010. What started out as basic cosmetics quickly turned into a major project when rot was found in the doghouse.
Tom kept me abreast of the progress through pictures and went…
I must tell you that the service you provided me was exemplary. I have owned a lot of boats and dealt with many yards and contractors; and the experience I had with you was top shelf. I greatly appreciate it… and when I am back on the water will always keep you in mind.
Dear Tom and Crew,
Thanks for your terrific work on “Cato” both last winter and over the years we have owned her. Matt’s terrific Lexan main hatch panels came out looking so nice the owner of the Hinckley across the dock demanded to know where we got them so he could have you make some for him (his came out pretty nice too).
There were some “ships carpentry” items that were past my skill level. Head door hinges etc. They made it onto last winter’s “list” and you guys did a superb job …
It has been more than a year since you did your fabulous work on Tranquility, my 46 ft. sailboat, and restored her to “new” condition. I was quite impressed that a diver who works on Traquility asked me when I got my new boat. As you know, Tranquility is 17 years old.
The internal work was equally spectacular. I love the Corian countertop and the other woodwork that was done internally.
Just wanted to let you know how much I continue to appreciate the outstanding work that you did.…
You really are one of the only service folks down there that seems to reply and respond as questions get asked. It truly is a rare customer service level you keep. It’s amazing how poor others are at it.
Tom Kicklighter and his team at Diversified Marine did a wonderful job helping us refurbish our 1986 Cambria 44/46. On the exterior, we had the hull painted, the teak decks repaired, and the exterior cabin house detailed. On the interior, we had the cabins painted, the head liner detailed, new fans installed, and port holes resealed. We also had an electric winch installed.We hired Tom and his team because of their reputation for quality work and excellent customer service. Diversified Marine…
I must say that DMS has been at the top of its game this launch season. Very satisfied customer.
Thanks so much for doing everything you can to get me on the water. You’ve been fair, reasonable and profoundly helpful. I really appreciate all you’ve done.
This is my 40th season on this boat. We’ve tried to maintain and update it, but even the updates are getting on in years. Nice to know you guys have my back.
1975 Bertram 31
Mario did a first class job installing the new rudder on my boat. He was knowledgeable, tireless, and determined to do a perfect fit. There was a minor setback with some fiberglass that refused to harden but your staff rose to the situation, replaced the questionable patch, delayed the launch, and finished the project at full speed. I am pleased with the results and you are welcome to use me as a reference if you have a future customer with a similar project.
Please express my thanks to Mario…
P.O. Box 4373
Annapolis, MD 21403
7416 Edgewood Road
Building 7401, Suite 5
Annapolis, MD 21403