Last year, my wife and I bought our 1982 Swan 391 on the Great Lakes and sailed her to the east coast. Getting the boat into Chesapeake Bay was a first step in pursuing the dream of some extended cruising. As a budget-conscious boat owner, I do the work that I can myself, but we needed some professional help and I can’t speak highly enough of my experience with Tom, Matt and the Diversified team.
The initial work I contracted was simply to remove the old (fresh water) bottom paint and barrier s…
I must tell you that the service you provided me was exemplary. I have owned a lot of boats and dealt with many yards and contractors; and the experience I had with you was top shelf. I greatly appreciate it… and when I am back on the water will always keep you in mind.
I have Selene 48′ trawler. The Taiwanese carpenters are hard to match. But, I think Matt may just have given them some competition. He took a sample of our drawer front and matched it to perfection. That wasn’t an easy task with all the fine detail. He was even able to match the Ebony inlay on the cabinet top. His measurements were perfect and the cabinet fits beautifully. You know how…boats have more angles than geometry.
We had a time deadline of heading South. Matt made that deadline, workin…
It is with a very great deal of pleasure that I commend you, Matt and your crew for the superb, eye-catching paint job you accomplished on my 34 year old Ranger 22 “FIREWORKS”. You didn’t just restore her to her glory days, you have eclipsed, by a huge margin, the best she has ever looked, even brand new. It was better bringing her home this time than the very first time I brought her home.
In addition, the way you conduct business completely complements your excellent results. Your c…
While returning from New England in July, 2014 on our Sabre 42 Express powerboat, “SHIBUMI”, we experienced significant fiberglass and gelcoat damage while attempting to enter a marina on the Mannesquan River in NJ during a heavy current in the midst of a violent thunderstorm.
Upon returning to Annapolis, we interviewed several marine contractors, including Tom Kicklighter of Diversified Marine Services , requesting bids to repair the boat. Within a couple of days, Tom had examined the boat and…
I posted this to the SOS Skipper’s forum …… just sharing good experience that I hope others do when they find it. Thanks again. Jim
Here’s some good news: I need to share my experience with this professional run outfit. I’ve had occasion to have them work on my diesel (25hp Universal) several times over the past couple years. Most recently, this past week, I had an issue with a heat exchanger bracket and a stuck pencil zinc. Although they had their techs fully booked for the next two weeks,…
Just returned from the Marina to look at the follow up job on my boat. Wow! Job well done! Another satisfied customer. I must say it has been awhile since I have dealt with a company of your caliber. You have been awesome to deal with since day one! Your reviews definitely spoke the truth!
-Hurricane Deck boat
October 2016 Project
The last year has been packed with preparations for the Annapolis to Bermuda Ocean Race. Of course we left the Electronics until the last minute, and I can’t tell you how grateful we are for the hard work you guys did in the last month. You installed our entire RayMarine electronics suite, and the speed and precision with which your team finished the work was remarkable. Our expectations were hugely exceeded!!
Thank you for your customer service, and you will always be our first choic…
I‘m writing this letter to express my sincere thanks and appreciation to Matt Jones and Diversified Marine Services Inc., in Annapolis, Maryland for the attention they gave us, their response time, and the professionalism shown with respect to some recent boat repairs.
Our Formica galley countertop had begun to delaminate and despite my attempts, refused to be re-adhered. Some of the aft closet frames had also begun to warp and crack, and we noticed some fiberglass cracks developing in the af…
You really are one of the only service folks down there that seems to reply and respond as questions get asked. It truly is a rare customer service level you keep. It’s amazing how poor others are at it.
P.O. Box 4373
Annapolis, MD 21403
7416 Edgewood Road
Building 7401, Suite 5
Annapolis, MD 21403