Last fall my 1997 Gemini 105M was struck by lightning. Almost everything electrical was damaged, and the electronics were fried. Frank Hoot came on board, assessed the damage, developed a plan and executed it perfectly.
Not only was he able to identify the lightning problems, he identified and correct electrical issues carried over from the manufacturer. He brought the boat up to current ABYC standards. This was all done as part of the plan. He also helped me deal with an extremely difficult ve…
I‘m writing this letter to express my sincere thanks and appreciation to Matt Jones and Diversified Marine Services Inc., in Annapolis, Maryland for the attention they gave us, their response time, and the professionalism shown with respect to some recent boat repairs.
Our Formica galley countertop had begun to delaminate and despite my attempts, refused to be re-adhered. Some of the aft closet frames had also begun to warp and crack, and we noticed some fiberglass cracks developing in the af…
One seldom encounters a business dedicated to superb quality of work, coupled with on-time performance at a fair price. Diversified Marine Service is such a company.
With a three week trip out of town, FROLIC was hauled in August for some minor gel coat repair and an awlgrip paint job. The deep luster of the flag blue paint is phenomenal.
We could not be more pleased.
Not being from the Annapolis area, when I found ALTAIR, (renamed MIRACLE), bidding on her from afar was daunting. I looked on several websites, and found Tom Kicklighter and Diversified Marine. Tom acted as my proxy, and without any motivation other than just doing the right thing, Tom took moisture meter readings and sent me 30+ pictures of the boat, and then called me to debrief me on what he found. He helped me clearly see the difference between the marketing pictures and what she really loo…
I have Selene 48′ trawler. The Taiwanese carpenters are hard to match. But, I think Matt may just have given them some competition. He took a sample of our drawer front and matched it to perfection. That wasn’t an easy task with all the fine detail. He was even able to match the Ebony inlay on the cabinet top. His measurements were perfect and the cabinet fits beautifully. You know how…boats have more angles than geometry.
We had a time deadline of heading South. Matt made that deadline, workin…
Tom Kicklighter and his team at Diversified Marine did a wonderful job helping us refurbish our 1986 Cambria 44/46. On the exterior, we had the hull painted, the teak decks repaired, and the exterior cabin house detailed. On the interior, we had the cabins painted, the head liner detailed, new fans installed, and port holes resealed. We also had an electric winch installed.We hired Tom and his team because of their reputation for quality work and excellent customer service. Diversified Marine…
You really are one of the only service folks down there that seems to reply and respond as questions get asked. It truly is a rare customer service level you keep. It’s amazing how poor others are at it.
I must say that DMS has been at the top of its game this launch season. Very satisfied customer.
Thanks so much for doing everything you can to get me on the water. You’ve been fair, reasonable and profoundly helpful. I really appreciate all you’ve done.
This is my 40th season on this boat. We’ve tried to maintain and update it, but even the updates are getting on in years. Nice to know you guys have my back.
1975 Bertram 31
Thanks for working with me Tom! You’re a good man and wish you the best in the new year! I also enjoyed talking with you yesterday. I wish I had the passion and drive you do. You created a great company with integrity and high quality standards. I would like to shake hands some day! Best wishes!!
Scope of service: Winterization of all shipboard systems / Yamaha maintenance / Shrink wrap winter protection
I posted this to the SOS Skipper’s forum …… just sharing good experience that I hope others do when they find it. Thanks again. Jim
Here’s some good news: I need to share my experience with this professional run outfit. I’ve had occasion to have them work on my diesel (25hp Universal) several times over the past couple years. Most recently, this past week, I had an issue with a heat exchanger bracket and a stuck pencil zinc. Although they had their techs fully booked for the next two weeks,…
P.O. Box 4373
Annapolis, MD 21403
7416 Edgewood Road
Building 7401, Suite 5
Annapolis, MD 21403