Not being from the Annapolis area, when I found ALTAIR, (renamed MIRACLE), bidding on her from afar was daunting. I looked on several websites, and found Tom Kicklighter and Diversified Marine. Tom acted as my proxy, and without any motivation other than just doing the right thing, Tom took moisture meter readings and sent me 30+ pictures of the boat, and then called me to debrief me on what he found. He helped me clearly see the difference between the marketing pictures and what she really loo…
Last year, my wife and I bought our 1982 Swan 391 on the Great Lakes and sailed her to the east coast. Getting the boat into Chesapeake Bay was a first step in pursuing the dream of some extended cruising. As a budget-conscious boat owner, I do the work that I can myself, but we needed some professional help and I can’t speak highly enough of my experience with Tom, Matt and the Diversified team.
The initial work I contracted was simply to remove the old (fresh water) bottom paint and barrier s…
I want to take a few minutes to say thank you for the excellent job in painting Equinox, our Sabre 362 sailboat. From start to finish, you have been wonderful to work with. Your ideas concerning scheduling and colors have been perfect.You have constantly kept us informed with progress notes and photos. The final bill is exactly on estimate with extra work that you kindly performed without fee. Best of all the boat turned out magnificent. We’re delighted with the high quality of the work!…
I very much appreciate all of the work you and your crew undertook in helping restore Paikea to better-than-new condition. Your professionalism, communication, and work ethic was beyond impressive, and I never had to worry about the outcome of each step of the project. I was particularly pleased with your crew’s uncanny ability to identify problems – and solutions – before I even discovered the issue.
Moreover, the update photos and Facebook posts kept me abreast of each detail even when I coul…
One seldom encounters a business dedicated to superb quality of work, coupled with on-time performance at a fair price. Diversified Marine Service is such a company.
With a three week trip out of town, FROLIC was hauled in August for some minor gel coat repair and an awlgrip paint job. The deep luster of the flag blue paint is phenomenal.
We could not be more pleased.
I‘m writing this letter to express my sincere thanks and appreciation to Matt Jones and Diversified Marine Services Inc., in Annapolis, Maryland for the attention they gave us, their response time, and the professionalism shown with respect to some recent boat repairs.
Our Formica galley countertop had begun to delaminate and despite my attempts, refused to be re-adhered. Some of the aft closet frames had also begun to warp and crack, and we noticed some fiberglass cracks developing in the af…
I must tell you that the service you provided me was exemplary. I have owned a lot of boats and dealt with many yards and contractors; and the experience I had with you was top shelf. I greatly appreciate it… and when I am back on the water will always keep you in mind.
We wanted you to know how pleased we are with the work Matt Jones has done on our Privilege catamaran. We purchased it two years ago with plan to go cruising this fall after having accomplished as many refits as necessary. This was a little extra touch but, I’m sure it will bring lots of return, a lovely place to work and a joy to see. From the our first contact with you regarding an estimate, our working relationship has been a pleasure. Many affairs concerning boats can be frustr…
You really are one of the only service folks down there that seems to reply and respond as questions get asked. It truly is a rare customer service level you keep. It’s amazing how poor others are at it.
Not only am I extremely impressed with your service and technical skills (including Brook’s), but your integrity is impeccable.
P.O. Box 4373
Annapolis, MD 21403
7416 Edgewood Road
Building 7401, Suite 5
Annapolis, MD 21403