Dear Tom, I just wanted to send along a testimonial to complement the recent restoration job your group did on my 50″ Cranchi Mediteranee express cruiser.
Matt and the other members of your team did an outstanding job in planning and executing the project which included repairing. prepping and painting the entire hull with Awlgrip. This included some redesign of the paint scheme for the boat and the final results were just beautiful. Our 9-year old boat looks better than it did the day it was d…
You really are one of the only service folks down there that seems to reply and respond as questions get asked. It truly is a rare customer service level you keep. It’s amazing how poor others are at it.
I posted this to the SOS Skipper’s forum …… just sharing good experience that I hope others do when they find it. Thanks again. Jim
Here’s some good news: I need to share my experience with this professional run outfit. I’ve had occasion to have them work on my diesel (25hp Universal) several times over the past couple years. Most recently, this past week, I had an issue with a heat exchanger bracket and a stuck pencil zinc. Although they had their techs fully booked for the next two weeks,…
I very much appreciate all of the work you and your crew undertook in helping restore Paikea to better-than-new condition. Your professionalism, communication, and work ethic was beyond impressive, and I never had to worry about the outcome of each step of the project. I was particularly pleased with your crew’s uncanny ability to identify problems – and solutions – before I even discovered the issue.
Moreover, the update photos and Facebook posts kept me abreast of each detail even when I coul…
Mario did a first class job installing the new rudder on my boat. He was knowledgeable, tireless, and determined to do a perfect fit. There was a minor setback with some fiberglass that refused to harden but your staff rose to the situation, replaced the questionable patch, delayed the launch, and finished the project at full speed. I am pleased with the results and you are welcome to use me as a reference if you have a future customer with a similar project.
Please express my thanks to Mario…
Not only am I extremely impressed with your service and technical skills (including Brook’s), but your integrity is impeccable.
Last year, my wife and I bought our 1982 Swan 391 on the Great Lakes and sailed her to the east coast. Getting the boat into Chesapeake Bay was a first step in pursuing the dream of some extended cruising. As a budget-conscious boat owner, I do the work that I can myself, but we needed some professional help and I can’t speak highly enough of my experience with Tom, Matt and the Diversified team.
The initial work I contracted was simply to remove the old (fresh water) bottom paint and barrier s…
Not being from the Annapolis area, when I found ALTAIR, (renamed MIRACLE), bidding on her from afar was daunting. I looked on several websites, and found Tom Kicklighter and Diversified Marine. Tom acted as my proxy, and without any motivation other than just doing the right thing, Tom took moisture meter readings and sent me 30+ pictures of the boat, and then called me to debrief me on what he found. He helped me clearly see the difference between the marketing pictures and what she really loo…
I must say that DMS has been at the top of its game this launch season. Very satisfied customer.
Thanks so much for doing everything you can to get me on the water. You’ve been fair, reasonable and profoundly helpful. I really appreciate all you’ve done.
This is my 40th season on this boat. We’ve tried to maintain and update it, but even the updates are getting on in years. Nice to know you guys have my back.
1975 Bertram 31
Just returned from the Marina to look at the follow up job on my boat. Wow! Job well done! Another satisfied customer. I must say it has been awhile since I have dealt with a company of your caliber. You have been awesome to deal with since day one! Your reviews definitely spoke the truth!
-Hurricane Deck boat
October 2016 Project
P.O. Box 4373
Annapolis, MD 21403
7416 Edgewood Road
Building 7401, Suite 5
Annapolis, MD 21403