You really are one of the only service folks down there that seems to reply and respond as questions get asked. It truly is a rare customer service level you keep. It’s amazing how poor others are at it.
I want to take a few minutes to say thank you for the excellent job in painting Equinox, our Sabre 362 sailboat. From start to finish, you have been wonderful to work with. Your ideas concerning scheduling and colors have been perfect.You have constantly kept us informed with progress notes and photos. The final bill is exactly on estimate with extra work that you kindly performed without fee. Best of all the boat turned out magnificent. We’re delighted with the high quality of the work!…
It has been more than a year since you did your fabulous work on Tranquility, my 46 ft. sailboat, and restored her to “new” condition. I was quite impressed that a diver who works on Traquility asked me when I got my new boat. As you know, Tranquility is 17 years old.
The internal work was equally spectacular. I love the Corian countertop and the other woodwork that was done internally.
Just wanted to let you know how much I continue to appreciate the outstanding work that you did.…
It is with a very great deal of pleasure that I commend you, Matt and your crew for the superb, eye-catching paint job you accomplished on my 34 year old Ranger 22 “FIREWORKS”. You didn’t just restore her to her glory days, you have eclipsed, by a huge margin, the best she has ever looked, even brand new. It was better bringing her home this time than the very first time I brought her home.
In addition, the way you conduct business completely complements your excellent results. Your c…
Dear Tom and Crew,
Thanks for your terrific work on “Cato” both last winter and over the years we have owned her. Matt’s terrific Lexan main hatch panels came out looking so nice the owner of the Hinckley across the dock demanded to know where we got them so he could have you make some for him (his came out pretty nice too).
There were some “ships carpentry” items that were past my skill level. Head door hinges etc. They made it onto last winter’s “list” and you guys did a superb job …
Thanks for working with me Tom! You’re a good man and wish you the best in the new year! I also enjoyed talking with you yesterday. I wish I had the passion and drive you do. You created a great company with integrity and high quality standards. I would like to shake hands some day! Best wishes!!
Scope of service: Winterization of all shipboard systems / Yamaha maintenance / Shrink wrap winter protection
Mario did a first class job installing the new rudder on my boat. He was knowledgeable, tireless, and determined to do a perfect fit. There was a minor setback with some fiberglass that refused to harden but your staff rose to the situation, replaced the questionable patch, delayed the launch, and finished the project at full speed. I am pleased with the results and you are welcome to use me as a reference if you have a future customer with a similar project.
Please express my thanks to Mario…
Not only am I extremely impressed with your service and technical skills (including Brook’s), but your integrity is impeccable.
My 1996 J/105 had a badly oxidized gel coat, faded decks and several small cracks in the fiberglass decking. I hired Diversified Marine to perform this major restoration for several reasons:
- Quality workmanship: Diversified Marine took the time to lay out his process to restore the boat in detail. It became evident to me that DMS would not take any shortcuts that would lead to a sub-standard job. Throughout the restoration, Tom immediately addressed anything he felt could compromise the end pr…
I very much appreciate all of the work you and your crew undertook in helping restore Paikea to better-than-new condition. Your professionalism, communication, and work ethic was beyond impressive, and I never had to worry about the outcome of each step of the project. I was particularly pleased with your crew’s uncanny ability to identify problems – and solutions – before I even discovered the issue.
Moreover, the update photos and Facebook posts kept me abreast of each detail even when I coul…
P.O. Box 4373
Annapolis, MD 21403
7416 Edgewood Road
Building 7401, Suite 5
Annapolis, MD 21403