You really are one of the only service folks down there that seems to reply and respond as questions get asked. It truly is a rare customer service level you keep. It’s amazing how poor others are at it.
Just returned from the Marina to look at the follow up job on my boat. Wow! Job well done! Another satisfied customer. I must say it has been awhile since I have dealt with a company of your caliber. You have been awesome to deal with since day one! Your reviews definitely spoke the truth!
-Hurricane Deck boat
October 2016 Project
My 1996 J/105 had a badly oxidized gel coat, faded decks and several small cracks in the fiberglass decking. I hired Diversified Marine to perform this major restoration for several reasons:
- Quality workmanship: Diversified Marine took the time to lay out his process to restore the boat in detail. It became evident to me that DMS would not take any shortcuts that would lead to a sub-standard job. Throughout the restoration, Tom immediately addressed anything he felt could compromise the end pr…
Not being from the Annapolis area, when I found ALTAIR, (renamed MIRACLE), bidding on her from afar was daunting. I looked on several websites, and found Tom Kicklighter and Diversified Marine. Tom acted as my proxy, and without any motivation other than just doing the right thing, Tom took moisture meter readings and sent me 30+ pictures of the boat, and then called me to debrief me on what he found. He helped me clearly see the difference between the marketing pictures and what she really loo…
Tom and his team at Diversified Marine did a fantastic job helping me refurbish my 1984 Hunter 34. The boat’s ports and windows were cracked and leaking and the whole boat needed painting. Tom’s team worked with me to replace all the ports and windows and made the boat look brand new with an AWLGRIP paint job.Tom was in constant contact keeping me updated on the progress. After the boat was finished, several folks in my marina asked if I had gotten a new boat after I returned to my slip and…
It has been more than a year since you did your fabulous work on Tranquility, my 46 ft. sailboat, and restored her to “new” condition. I was quite impressed that a diver who works on Traquility asked me when I got my new boat. As you know, Tranquility is 17 years old.
The internal work was equally spectacular. I love the Corian countertop and the other woodwork that was done internally.
Just wanted to let you know how much I continue to appreciate the outstanding work that you did.…
I‘m writing this letter to express my sincere thanks and appreciation to Matt Jones and Diversified Marine Services Inc., in Annapolis, Maryland for the attention they gave us, their response time, and the professionalism shown with respect to some recent boat repairs.
Our Formica galley countertop had begun to delaminate and despite my attempts, refused to be re-adhered. Some of the aft closet frames had also begun to warp and crack, and we noticed some fiberglass cracks developing in the af…
Not only am I extremely impressed with your service and technical skills (including Brook’s), but your integrity is impeccable.
Thanks for working with me Tom! You’re a good man and wish you the best in the new year! I also enjoyed talking with you yesterday. I wish I had the passion and drive you do. You created a great company with integrity and high quality standards. I would like to shake hands some day! Best wishes!!
Scope of service: Winterization of all shipboard systems / Yamaha maintenance / Shrink wrap winter protection
“Oyster Stew” is a 1978 Wasque 32. She has an excellent pedigree, but needed some work. The hull, originally painted flag blue in 2000 was in need of freshening. The decks needed to be repainted, and the doghouse was oxidizing. Diversified Marine was able to get me into the schedule and started working on her in December 2010. What started out as basic cosmetics quickly turned into a major project when rot was found in the doghouse.
Tom kept me abreast of the progress through pictures and went…
P.O. Box 4373
Annapolis, MD 21403
7416 Edgewood Road
Building 7401, Suite 5
Annapolis, MD 21403