Tom Kicklighter and his team at Diversified Marine did a wonderful job helping us refurbish our 1986 Cambria 44/46. On the exterior, we had the hull painted, the teak decks repaired, and the exterior cabin house detailed. On the interior, we had the cabins painted, the head liner detailed, new fans installed, and port holes resealed. We also had an electric winch installed.We hired Tom and his team because of their reputation for quality work and excellent customer service. Diversified Marine…
Dear Tom and Crew,
Thanks for your terrific work on “Cato” both last winter and over the years we have owned her. Matt’s terrific Lexan main hatch panels came out looking so nice the owner of the Hinckley across the dock demanded to know where we got them so he could have you make some for him (his came out pretty nice too).
There were some “ships carpentry” items that were past my skill level. Head door hinges etc. They made it onto last winter’s “list” and you guys did a superb job …
Dear Tom,I wanted to thank you for the excellent work Frank and Matt did in installing the new electric winch kit. They look nice, work perfectly, and make such a difference. I also wanted you to know how much I appreciated you and your team going above and beyond to trouble shoot and fix my engine problems so I could leave on my ten week trip to Maine this summer. Diversified Marine is the best!
My 1996 J/105 had a badly oxidized gel coat, faded decks and several small cracks in the fiberglass decking. I hired Diversified Marine to perform this major restoration for several reasons:
- Quality workmanship: Diversified Marine took the time to lay out his process to restore the boat in detail. It became evident to me that DMS would not take any shortcuts that would lead to a sub-standard job. Throughout the restoration, Tom immediately addressed anything he felt could compromise the end pr…
I must tell you that the service you provided me was exemplary. I have owned a lot of boats and dealt with many yards and contractors; and the experience I had with you was top shelf. I greatly appreciate it… and when I am back on the water will always keep you in mind.
Thanks for working with me Tom! You’re a good man and wish you the best in the new year! I also enjoyed talking with you yesterday. I wish I had the passion and drive you do. You created a great company with integrity and high quality standards. I would like to shake hands some day! Best wishes!!
Scope of service: Winterization of all shipboard systems / Yamaha maintenance / Shrink wrap winter protection
Just returned from the Marina to look at the follow up job on my boat. Wow! Job well done! Another satisfied customer. I must say it has been awhile since I have dealt with a company of your caliber. You have been awesome to deal with since day one! Your reviews definitely spoke the truth!
-Hurricane Deck boat
October 2016 Project
You really are one of the only service folks down there that seems to reply and respond as questions get asked. It truly is a rare customer service level you keep. It’s amazing how poor others are at it.
Last fall my 1997 Gemini 105M was struck by lightning. Almost everything electrical was damaged, and the electronics were fried. Frank Hoot came on board, assessed the damage, developed a plan and executed it perfectly.
Not only was he able to identify the lightning problems, he identified and correct electrical issues carried over from the manufacturer. He brought the boat up to current ABYC standards. This was all done as part of the plan. He also helped me deal with an extremely difficult ve…
The last year has been packed with preparations for the Annapolis to Bermuda Ocean Race. Of course we left the Electronics until the last minute, and I can’t tell you how grateful we are for the hard work you guys did in the last month. You installed our entire RayMarine electronics suite, and the speed and precision with which your team finished the work was remarkable. Our expectations were hugely exceeded!!
Thank you for your customer service, and you will always be our first choic…
P.O. Box 4373
Annapolis, MD 21403
7416 Edgewood Road
Building 7401, Suite 5
Annapolis, MD 21403